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The following table describes ObjectScale serviceability components:
Serviceability component | Description |
Diagnostic tool | Queries indexes and other system components |
Health check tool | Prechecks a service before an upgrade |
Install controller | Installs components |
Logging-injector | Manages logging redirection to rsyslog |
Service pod | Provides always available CLI-based working environment for advanced troubleshooting |
SupportAssist is a secure support technology that collects system state information and telemetry, automates issue detection, and enables remote troubleshooting and resolutions. Dell recommends that SupportAssist be enabled and configured to accelerate problem diagnosis, expedite troubleshooting, and facilitate time to resolution. The SupportAssist feature employs multiple security layers throughout each step in the remote connectivity process to ensure that customers and Dell can use the solution with confidence: