Home > APEX > Cyber & Data Protection > White Papers > Dell APEX Cyber Recovery Services – Security Guide > Storage media data sanitation
If the Service is terminated, it is recommended that the customer purge the data. After customer data migration, Dell will retrieve Service hardware and complete a sanitization process to purge customer data from the Service. Malfunction of a Service offer component will trigger the Return Material Authorization (RMA) process to replace the component. The component will be sanitized before reuse or destructed when repair is not possible.