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Identity and access management are shared responsibilities within the vault. The customer is responsible for identity and access management (IAM) of users accessing the vault. IAM includes identification, authentication, and authorizations (including access management) to the vault and the data that resides in it. The customer controls who can do what within the vault.
Dell is responsible for managing IAM to the onsite management stack, based on Dell policies. Only authorized service engineers can access the management stack and perform necessary actions.