Kore.ai offers usage-based pricing options to suit your needs. Pricing can be based on requests or sessions. Every message received from the end-user and proactive notifications sent by the Virtual Assistant to the end-users are considered as requests. A session is a conversation between the user and the Virtual Assistant for a period of 15 minutes or until the closure of the interaction, whichever comes first. A session can include any number of messages from the end-user and the Virtual Assistant. Additionally, Kore.ai offers custom plans for large enterprises with specific needs. Contact your Dell sales representative for details on the licensing Kore.ai product.