Dell Technologies provides secure connectivity technology that takes the guesswork out of issue prevention, providing you more time to focus on the projects that matter most. The virtual appliance and application editions provide a secure two-way connection between your environment and Dell Technologies Services ideal for monitoring Dell devices across your data center, including data storage, servers, networking, CI/HCI and data protection, all in one place.
Features of secure connect gateway:
- Proactive, automated issue detection, case creation and notification
- Predictive analysis failure detection for server hard drives and backplanes
- Accelerated issue resolution with remote access and secure, two-way communication between Dell Technologies and the customer’s environment
- Enables analytics-based recommendations for support and services