Home > Storage > PowerScale (Isilon) > Product Documentation > Data Protection > Dell PowerScale SmartSync > Unconfigured CA
If a CA is not configured on a PowerScale cluster, the SmartSync daemon does not start. An account and policy might be configured, but none of the policies run until a CA is configured. The failed policies are not displayed under isi dm jobs list or isi dm historical-jobs list because they never started. If a CA is not configured, the /var/log/isi_dm.log states that a CA is not installed, as shown in the following excerpt:
Certificates not correctly installed, Data Mover service sleeping: At least one CA must be installed: No such file or directory from dm_load_certs_from_store (/b/mnt/src/isilon/lib/isi_dm/isi_dm_remote/src/rpc/dm_tls.cpp:197) from dm_tls_init (/b/mnt/src/isilon/lib/isi_dm/isi_dm_remote/src/rpc/dm_tls.cpp:279): Unable to load certificate information