Intelligent Case Classification

• 1

  Introduction
• 2

  Document purpose
• 3

  We value your feedback

• 1

  Methodology
• 2

  Data set curation
• 3

  Standardized issue taxonomy
• 4

  Supervised raw training dataset
• 5

  Exploratory data analysis
• 6

  Model experimentation

• 1

  Architecture
• 2

  Batch prediction pipeline
• 3

  Automated model retraining
• 4

  Elixir – a novel data labelling and prediction validation tool
• 5

  Near Real-time Prediction Service

• 1

  Conclusions and Future Work
• 2

  Documentation