As part of the SAP HANA HCI certification requirements, SAP requires a method to detect if an SAP HANA VM is running in a hyperconverged environment on a vSAN datastore. SAP HANA Studio and the SAP HANA cockpit cannot report the hardware vendor and type when running under VMware; therefore, it is important to report to SAP that SAP HANA is running on VxRail P570F hyperconverged infrastructure.
In addition, VMware developed and supports a script that must be deployed on every VxRail node. The script checks if a VM has a device on the vSAN datastore. If the device is found, the following parameters are added to the VM’s configuration file:
This information is used by the SAP CIM provider and support tools such as sapsysinfo.sh.
You can download the VMware script from the VMware website.
Before reporting a problem to SAP, check the physical health of the VxRail hardware. The health function in the VxRail Manager application provides details of any problems, as shown in the following figure:
Figure 11. VxRail Manager health check
In addition to the health status check with VxRail Manager, use the Integrated Dell Remote Access Controller (iDRAC) dashboard to verify the health of the system. The following figure shows an example of an iDRAC health check report:
Figure 12. iDRAC health check report
Ensure that all hardware-related issues are fixed before reporting an SAP HANA problem to SAP.