Dell Technologies Online Support provides a single point of support for all PowerFlex hardware issues, PowerFlex related vSphere hypervisor issues, and PowerFlex software issues.
A troubleshooting bundle is a compressed file that contains logging information for components that are managed by PowerFlex Manager. The bundle includes PowerFlex Manager application logs, alert connector logs, PowerFlex gateway logs, and iDRAC lifecycle logs. Send the troubleshooting bundle to Dell Technologies Support for issue debugging.
Generate a troubleshooting bundle as follows:
The Virtual Appliance Management page opens, as shown in the following figure:
Figure 15. Generating a troubleshooting bundle in PowerFlex Manager