In the digital economy, applications are both the face and the backbone of the modern enterprise.
For the digital customer, user experience trumps all. Customer-facing applications must be available anytime, anywhere and on any device, and must provide real-time updates and intelligent interactions. For the business, the insights gleaned from the data collected from these interactions inform and drive future development needs.
Applications and the underlying infrastructure are strategic to the business. Businesses that can efficiently leverage modern datacenter technologies to rapidly deliver innovative capabilities to customers are positioned for real success.
The importance of applications in the modern enterprise presents a huge opportunity for IT organizations. No longer simply a back-office function, IT can lead a digital transformation that positions the business for success moving forward. IT can become an active enabler of the business.
Traditional IT teams are faced with a massive amount of complexity when building, configuring, maintaining and scaling applications. Organizations need to successfully deploy and operate an environment that takes full advantage of the innovation taking place across the industry – without the complexity of piecing together and supporting a wide range of patchwork tools.
The challenge is how to go about this transformation. Dell EMC surveyed over 1,000 executives across multiple industries about the state of their digital transformation efforts. Survey questions focused on:
Modern datacenter technology utilization, such as the use of All-Flash arrays, scale-out architectures, converged and hyper converged platforms, and software-defined solutions across networking and storage domains.
Automated IT processes, as measured by the progress the organization has made in terms of running IT more like a public cloud provider (enabling self-service infrastructure provisioning; rapid scalability; and usage-based tracking and chargeback).
Transformed business and IT relationships: enabled by consistent communication between IT and business stakeholders and continuous inspection of IT outcomes by line of business (LOB) leadership.
The findings show that progress has been, at best, mixed. Some companies have barely started their digital transformation. Many have taken a piecemeal approach. Only a small minority have almost completed their digital transformation. Why is it taking so long?
The bottom line is that IT transformation is difficult. It requires a great deal of planning, evaluation, re-organization and modernization of infrastructure technologies and applications. Multiple factors including costs, skill sets, governance, the drive to innovate and willingness to transform influence whether a business moves beyond the traditional three-tier datacenter structure.
Every business approaches IT transformation at a different pace and has different goals for that transformation. Not every business wants or needs to go to a full cloud service delivery model. What is needed is an approach that enables businesses to transform to a place that provides the desired transformation benefits and at a pace that makes sense for their business model.