A common scenario during our testing was to exhaust the system so that no additional camera workload can be processed. In this case, the status of the camera in the VIConfigure tool is Active - No Video. In this state, the video stream is not being processed and events are not being reported. This status can also be visible if a camera stream is incompatible or was lost for some reason. To check if this is a temporal issue, it is possible to disable and then enable the camera in the VIConfigure tool. If the status does not go to Active - Streaming, then go to Kibana and check the logs.
The Kibana dashboards show all log data from VMs that are part of the Ipsotek system. The following image is an example of a Kibana dashboard. The view is configurable to show any data that is part of the Ipsotek logs at any log level. The Ipsotek Support team should be consulted to set up the required log dashboards based on specific customers needs.