The following table provides context for terms and acronyms that appear frequently throughout this document.
Term or acronym
Active service units are the total unique assets that have qualifying warranties that are active during the reporting fiscal week time period
After Point of Sale is the contracts made after selling different products
Service Requests/Cases raised or opened during the reporting fiscal week period
Dispatch/task /work order
Dispatches based on open cases during the reporting fiscal week time-period segments
Line of business or product category
Annual operating Plan helps team of services for budget planning for the upcoming financial year
A sequence is taken at successive equally spaced points in time. It is a sequence of discrete-time data.