The DELLQUINN Workload Optimization solution is a powerful, well-received resource/capacity planning tool designed to suggest optimization and accurately forecast future needs. It is currently primarily used by the RSDs of APJC, made accessible to users as a Power BI dashboard with a monthly refresh cadence.
The solution helps regional service directors to review historical workload, employee efficiency, and forecasted staffing on a monthly and quarterly basis for the APJC Region. The APJC overview feature of the dashboard captures the relevant capacity metrics for each country, helping to identify deviations and standardize optimal capacity planning.
The DELLQUINN Workload Optimization solution shows potential to become a globally adopted tool.