This Ready Solution enables retail stores to offer better and quicker curbside pickup service to customers by monitoring vehicles arriving at the pickup area.
When a vehicle arrives in the pickup lane (or enters the retail parking complex), the solution identifies the vehicle make, model, and color to identify the customer. Then, an associate can be dispatched to deliver the order. The solution provides store managers and business owners with valuable analytics such as the time to serve, parking bay utilization, and so on. This solution provides retailers with a tool to measure customer satisfaction and improve operational efficiencies turning the curbside pickup process into a smooth and seamless experience.
The following figure is a dashboard example that shows the customer arrival, departure, and dwell times, and the vehicle make, model, and color:
Figure 7. Depart time and dwell time example
The following figure shows a real-time stream of retail store pickup lanes:
Figure 8. Real-time stream of the pickup lanes