Opening support or service requests
Opening support or service requests
-
Dell Technologies Support
To submit a Support Request ticket, open a browser and log in to the Dell Technologies Online Support website using your customer account credentials: https://www.dell.com/support/.
Microsoft Support
To submit a Service Request with Microsoft, open a browser and go to the public Azure Portal using your registered Azure Stack Hub subscription account: https://portal.azure.com.
The Azure Stack Hub portal has resources to help you learn more about Azure Stack Hub, check your support options, and get expert help: Microsoft Azure Stack help and support
To create a Service Request, select Help + support. The Help + support dashboard displays. Click New support request, and enter details as required. To troubleshoot your environment, Microsoft has also provided documentation and how-to guides.
Figure 12. Help + support dashboard
The Microsoft Community provides links for self-help and education:
- MSDN Forums: https://social.msdn.microsoft.com/Forums/en-US/home?forum=AzureStack
- Stack Overflow: https://stackoverflow.com/questions/tagged/azure
- Twitter: https://twitter.com/@azuresupport
- ServerFault: https://serverfault.com/questions/tagged/azure
- GitHub: https://github.com/Azure/AzureStack-Tools