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The following table provides definitions for some of the terms that are used in this document.
Term | Definition |
CloudIQ Collector | A small virtual machine distributed as a vApp that enables collection of VMware, Connectrix, and PowerSwitch. The Collector retrieves information from the target objects (vCenter or switches) and sends the collected data back to CloudIQ using Secure Connect Gateway. For VMware, the Collector communicates to vCenter using the VMware API and requires a user with read-only privileges. For Connectrix and PowerSwitch devices, the Collector communicates to the individual switches using REST API and uses a nonprivileged user. A single collector can be used for both VMware, Connectrix, and PowerSwitch. |
Secure Remote Services | Legacy application that provided the remote connectivity that enabled Dell storage platforms, Dell Converged and Hyperconverged systems, and the CloudIQ Collector to connect to CloudIQ. Secure Remote Services allowed Dell to securely transfer files, such as logs and dumps, from the systems. There are two types of Secure Remote Services: Integrated and Centralized. Replaced with Secure Connect Gateway. |
Integrated Secure Remote Services | Embedded in Unisphere for Unity XT family arrays. It is recommended for Unity XT customers who do not want to use a centralized gateway server. Secure Remote Services communication uses ports 443 and 8443 (HTTPS) and needs unrestricted access to the Global Access Servers (GAS). |
Centralized Secure Remote Services | Connects the system to a Secure Remote Services gateway server installed on a customer site. It allows for HA capabilities when multiple Secure Remote Services VE servers are installed. Secure Remote Services Centralized communication uses ports 443 and 9443 (HTTPS) and needs unrestricted access to the Global Access Servers (GAS). |
SupportAssist | Provides the remote connectivity that enables SC Series, PowerStore, PowerFlex, and PowerVault systems to connect to CloudIQ and send associated data packets for performance, capacity, and health monitoring. SupportAssist allows Dell to securely transfer files, such as alerts, performance stats, capacity, and configuration information from the systems. |
Secure Connect Gateway | New remote connectivity technology replacing Secure Remote Services. Allows Dell devices to securely transfer files such as logs and system telemetry to Dell Support and CloudIQ. |
Unisphere | The graphical management interface that is built into Dell storage systems for configuring, provisioning, and managing the systems’ features. For Unity XT family, and PowerMax/VMAX, systems, Unisphere connects to CloudIQ using Secure Connect Gateway; for SC Series, it connects using SupportAssist. |
PowerVault Manager | The graphical management interface for PowerVault storage systems. Connectivity to CloudIQ is established in the Settings section of PowerVault Manager using SupportAssist. |
PowerStore Manager | The graphical management interface for PowerStore storage systems. Connectivity to CloudIQ is established in the Settings section of PowerStore Manager using SupportAssist |
Web UI | The graphical management interface for XtremIO storage arrays. Web UI is part of XMS – XtremIO Management Server, which connects to CloudIQ using Secure Connect Gateway. |
DD System Manager | The graphical management interface for PowerProtect DD systems. Connectivity to CloudIQ is established in the Maintenance section of DD System Manager using Secure Connect Gateway. |
VxRail Manager | A plug-in for VMware vCenter that enables users to manage VxRail clusters including life-cycle management and the hardware platform. Connectivity to Secure Connect Gateway and CloudIQ is established under the Support tab in VxRail Manager. |