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The Settings section allows customers to control asset visibility, set up email notifications, and enable access to Dell advisors and customer support. Users can also set their preferred language. Supported languages include English, German, Spanish, French, Italian, Korean, and Japanese.
Users can set filters on which systems are available to view and receive notifications for in CloudIQ and the CloudIQ mobile app under the Sites and Systems tab. This also filters the systems from Webhook configuration. For example, an administrator can set their view to see systems from certain sites or see systems of one or more storage types such as Unity XT family and PowerMax. The filtering is set on a per user basis and can be configured based on systems, sites, and products. This feature is accessible under the Sites and Systems tab under the Admin > Settings > Your Account menu selection.
The Notifications tab allows users to subscribe to email notifications for various events such health change notifications, job status change notifications, and cybersecurity risk notifications. Users can also subscribe to a daily or weekly email digest or a daily or weekly Data Protection email digest.
Users can enable and disable CloudIQ access for Dell Trusted Advisors and Partners in the User Community section. They can also see the login status of other members of their company under Team Members and identify which users are company administrators. Dell Trusted Advisors are members of the account team or other Dell employees whom customers want to proactively and routinely view their systems in CloudIQ. The purpose of this role is to provide assistance and recommendations to customers to help them optimize their storage usage. Dell employees and Partners must explicitly be provided access to CloudIQ from the customer. See the following KB article for details: