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Remote work also created several concerns for retailers, including:
Other challenges involving data and device security and malware intrusion forced companies to make decisions about anti-malware applications and scanning policies. Challenges about video conferencing, remote collaboration, and hybrid work models all required decisions around software costs, implementation, and policies. Post-pandemic, retailers must continue to support hybrid and remote work. IT operations must ensure that there is an effective solution for operating with limited IT staff managing local and remote devices.