Home > Workload Solutions > Virtual Desktop Infrastructure > White Papers > White Paper – Modernizing Retail with Scalable and Highly Available Virtual Desktop Environments > Remote access
Many organizations require external access from anywhere and for any device. This solution addresses the need to have an infrastructure that enables remote access from anywhere for any device. Such access requires a Unified Access Gateway (UAG) that performs the management of external connections to the VDI environment The UAG is deployed as a virtual appliance in the Demilitarized Zone (DMZ) of the customer.
When an external user remotely accesses a published address, the UAG proceeds with the authentication to the Connection Server that queries Active Directory to enable the user to proceed. Then a session is established with a Horizon Agent. Users inside the network are directly connected to the Horizon Connection Server, and then authenticated to establish a session with the Agent.