Home > Workload Solutions > Virtual Desktop Infrastructure > White Papers > White Paper – Modernizing Retail with Scalable and Highly Available Virtual Desktop Environments > Business challenges
During 2020, retailers were put under increasing pressure to accelerate digital transformation without increasing IT expenses and while ensuring the safety and well-being of employees and customers. Organizations were impacted by suddenly having several remote workers and needing to address remote work challenges by preparing their business for the unexpected growth in the number remote workers. Business stakeholders such as Chief Information Officers (CIOs) were struggling to respond and adapt to business contingencies caused by the effect of remote working on business operations. Those challenges included: