The following services and more are available from Dell Technologies.
Advisory Services
Create a strategy and road map to achieve your generative AI vision:
- Dell experts assess your current environment, including generative AI business drivers, goals, challenges, and constraints.
- Prioritizing your business use cases, our professionals define your ideal future state, design a new generative AI solution architecture using this design, and identify the skills your IT organization needs to succeed.
- We then create and validate a generative AI road map for your business to realize the value of generative AI, define your qualitative business rationale, develop recommendations and next steps, and present the road map to your executives.
Implementation Services
Establish your generative AI inferencing platform using the Dell Validated Designs for Generative AI.
- Dell Technologies holds a workshop with your project stakeholders, reviewing the approach required to implement platform architecture using the Dell Validated Designs for Generative AI.
- We then deploy the necessary tools and frameworks to establish an operational generative AI platform, guided by this validated design.
- Before handing over operations to your team, we conduct generative AI platform knowledge transfer that is focused on deployed solutions to enable your team’s generative AI success.
- Prepare your data for Generative AI inferencing and model customization with data preparation consulting services.
Adoption Services
Achieve your unique inferencing use cases using a pretrained model with the deployed generative AI platform using the Dell Validated Designs for Generative AI:
- Through multiple workshops, Dell professionals align with project stakeholders to review your use cases and determine the best model to meet your needs.
- With your unique use cases in mind, Dell generative AI experts deploy and configure the pretrained model for your business.
- We then conduct knowledge transfer sessions covering software stack use, architecture, and best practices for adoption of your new inferencing model.
Scaling Services
Optimize processes and advance a generative AI mindset throughout your organization:
- Address key IT skills gaps with Education Services for Generative AI; we work directly with your team and ensure that you are up to speed.
- Simplify your generative AI operations with Managed Services for Generative AI, with Dell managing your solution stack so that you can focus on your generative AI model development and use cases.
- Dell experts provide the expertise that is needed to drive your generative AI initiative and keep your generative AI infrastructure using the Dell Validated Designs for Generative AI running at its peak.
Managed Services
The fully managed generative AI solution:
- With Dell Managed Services for Generative AI, Dell Technologies can operate the full generative AI solution, improving operational efficiency and allowing you to focus on building your generative AI use cases.
- Enables teams to focus attention on customizing and tailoring models while Dell experts take care of operating the generative AI infrastructure and simplifying Generative AI operations.
- Includes deploying the full solution stack, monitoring, managing, and continuous optimization of infrastructure and the Generative AI platform, availability monitoring and performance tracking, management of day-to-day activities, and 24x7 delivery and support.
For more information specifically about managed services, see Managed Services for Generative AI.