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Tech Book—Dell Integrated System For Microsoft Azure Stack HCI
Preface Business Transformation and Data Center Modernization Evolution of Data Centers to HCI and Hybrid Cloud A Closer Look at Microsoft Azure Stack HCI Azure Stack HCI Architecture and Building Blocks Dell Integrated System for Microsoft Azure Stack HCI Portfolio – AX Nodes Networking Topologies for Azure Stack HCI Solutions Stretch Clustering with Azure Stack HCI Managing the Hybrid Cloud Sizing and Configuration Best Practices Dell Support and Services
Dell Support and Services
Overview
Solution order and deployment path
Factory installation of operating system
Do It Yourself (DIY) installation of operating system
ProDeploy
ProSupport
Secure connect gateway iDRAC service module
Conclusion Additional Resources

Overview

Home > Integrated Products > Microsoft HCI Solutions from Dell Technologies > Guides 22H2 and earlier > Tech Book—Dell Integrated System For Microsoft Azure Stack HCI > Overview

Overview

  • At Dell Technologies, we have invested over 30+ years building best-in-class deployment practices and tools, backed by elite professionals with broad and deep knowledge. Our established global scale drives consistent deployments to help you drive greater business results, around the clock and around the globe. Dell Technologies services will support your ongoing development and innovation in your cloud. We are a one-stop-shop for installation, configuration, and comprehensive source of support.

    Figure 73. Dellsupport and deployment services


    Dell Technologies makes implementation simple, flexible and worry free. Certified deployment engineers ensure accuracy and speed, reduce risk and downtime and free IT staff to work on those higher value priorities. The flexible options of deployment services are designed to fit the needs and budgets of an IT department 1, 2

    Our single source of cluster level support covers the hardware, the operating system, hypervisor, and Storage Spaces Direct software, whether the license is purchased from Dell or Microsoft. Dell`s enterprise-class support offers timely and reliable issue resolution delivered from our 24x7 support centers spread across the globe.

    Through Microsoft Cloud Solutions Provider (CSP) program, Dell Technologies can be your single-source of procurement and support for the entire infrastructure stack, including Azure Stack HCI software subscription, reducing time-to-value and simplifying on-going support activities.

    1 Based on a November 2017 Principled Technologies Test Report commissioned by Dell comparing in-house deployment vs. Dell ProDeploy for Enterprise deployment service for Dell PowerEdge R730 servers, Dell Storage SC9000 and SC420 and networking components.
    2 Based on June 2018 Principled Technologies Report commissioned by Dell, “Save time and IT effort resolving server hardware issues with ProSupport Plus and SupportAssist”