This design guide is intended for experts interested in the implementation of solutions and infrastructure for customer-facing generative AI, including professionals and stakeholders involved in the development, deployment, and management of generative AI systems for customer care and customer service.
Key roles include AI architects and IT infrastructure architects and designers. Other audience members might include system administrators and IT operations personnel, AI engineers and developers, data scientists, and AI researchers. Some knowledge of generative AI principles and terminology is assumed, including familiarity with the referenced Dell documentation.
