The Unity XT family, XtremIO, PowerMax/VMAX and PowerScale/Isilon systems use Secure Connect Gateway for Infrastructure Observability data collection. This configuration must be enabled successfully on each individual Dell storage system before users can send data to Infrastructure Observability. Once the secure connection has been configured within the Element Manger interface, Observability must be enabled.

• Unity XT family

• For Unity XT 4.2 and later, go to Settings > Support Configuration > CloudIQ, and then select Send data to CloudIQ.
• For Unity XT 4.1, go to Settings > Management > Centralized Management. For the CloudIQ tab in Centralized Management, ensure the checkmark to Send data to CloudIQ is checked, and then click Apply.

• XtremIO

• For XMS 6.2 and higher, access the Top Menu Bar and click the System Settings Icon to display cluster-level and XMS-level setting options. Next, select XMS > Notifications > CloudIQ Reporting, and ensure that CloudIQ Reporting is set to YES.

• PowerMax/VMAX

• For Unisphere 9.0.1 or higher, go to Settings > Management > CloudIQ and select I agree to send data to CloudIQ for local systems, and then click Apply.
• For Cybersecurity, in Unisphere 9.2.1 or higher, go to Settings > Management > CloudIQ Cybersecurity and select I agree to send data to CyberSecIQ.

• PowerScale/Isilon

• For PowerScale/Isilon systems, connectivity to Secure Connect Gateway and Observability is established with the following CLI command:

isi esrs modify --enabled=true --primary-esrs-gateway=<gateway-server>

--gateway-access-pool=subnetx:poolx --username=<username>

[--password=<password>]

• PowerFlex software and Ready Node with PowerFlex Gateway

• Log in to PowerFlex Installer and go to Maintain tab
• Enter MDM admin username and password, LIA authentication type, and LIA password
• Select Retrieve system topology
• On Maintain tab, select System Logs & Analysis
• Enter Secure Connect Gateway information
• Verify Send data to CloudIQ box is checked

• PowerFlex Appliance with PowerFlex Manager v3.7

• Log in to PowerFlex Manager and go to Settings > Virtual Appliance Management
• Click Add Alert Connector
• Under Device Registration section, enter Device Type, ELMS Software ID, Solution Serial Number
• Check SRS box
• Check Enable CloudIQ box
• Under Connector Settings section, enter Secure Connect Gateway information

• PowerFlex Appliance with PowerFlex Manager v4.0 or higher

• Log in to PowerFlex Manager and go to Settings > Events and Alerts
• Under Policies, select Configure Now for SupportAssist
• Accept the License Agreement and Telemetry Agreement
• Choose either Connect Directly or Connect via Gateway Server
• If connecting through the gateway server, enter Secure Connect Gateway IP
• Verify that Connect to CloudIQ is selected
• Enter SupportAssist Access Key and Pin (see KB#000180688), device type, ELMS software unique ID, solution serial number, and site ID
• Enter Support contact information

The user can then go to https://cloudiq.dell.com and log in with their valid service account credentials to view their systems in Observability. The amount of time it takes for a system to appear in Observability varies, but typically is visible within one hour.

For detailed information about onboarding the Dell storage arrays, see the following documents:

Unity XT family – https://www.dell.com/support/kbdoc/000067484

XtremIO – https://www.dell.com/support/kbdoc/000155454

PowerMax/VMAX – https://www.dell.com/support/kbdoc/000062039

PowerScale/Isilon – https://www.dell.com/support/kbdoc/000157794

PowerFlex – https://www.dell.com/support/kbdoc/000187624