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The following table provides definitions for some of the terms that are used in this document.
Term | Definition | |
Observability Collector | A small virtual machine distributed as a vApp that enables collection of VMware, Connectrix, and PowerSwitch. The Collector retrieves information from the target objects (vCenter or switches) and sends the collected data back to Infrastructure Observability using Secure Connect Gateway. For VMware, the Collector communicates to vCenter using the VMware API and requires a user with read-only privileges. For Connectrix and PowerSwitch devices, the Collector communicates to the individual switches using REST API and uses a nonprivileged user. A single collector can be used for both VMware, Connectrix, and PowerSwitch. | |
SupportAssist | Remote connectivity technology that enables SC Series, PowerStore, PowerFlex, and PowerVault systems to connect to Infrastructure Observability and send associated data packets for performance, capacity, and health monitoring. SupportAssist allows Dell to securely transfer files, such as alerts, performance stats, capacity, and configuration information from the systems. | |
Secure Connect Gateway | Remote connectivity technology replacing Secure Remote Services and SupportAssist Enterprise. It allows Dell devices to securely transfer files such as logs and system telemetry to Dell Support and Infrastructure Observability. It can exist as a centralized stand-alone server or deployed within management platforms as Embedded Service Enabler. | |
OpenManage Enterprise | Management console for PowerEdge servers. The CloudIQ Plugin and Embedded Service Enabler are required to collect and sent telemetry back to Infrastructure Observability. | |
Unisphere | The graphical management interface that is built into Dell storage systems for configuring, provisioning, and managing the systems’ features. For Unity XT family, and PowerMax/VMAX systems, Unisphere connects to Infrastructure Observability using Secure Connect Gateway; for SC Series, it connects using SupportAssist. | |
PowerVault Manager | The graphical management interface for PowerVault storage systems. Connectivity to Infrastructure Observability is established in the Settings section of PowerVault Manager using SupportAssist. | |
PowerStore Manager | The graphical management interface for PowerStore storage systems. Connectivity to Infrastructure Observability is established in the Settings section of PowerStore Manager using Embedded Service Enabler or external Support Connect Gateway. | |
Web UI | The graphical management interface for XtremIO storage arrays. Web UI is part of XMS – XtremIO Management Server, which connects to Infrastructure Observability using Secure Connect Gateway. | |
DD System Manager | The graphical management interface for PowerProtect DD systems. Connectivity to Infrastructure Observability is established in the Maintenance section of DD System Manager using Secure Connect Gateway. | |
VxRail Manager | A plug-in for VMware vCenter that enables users to manage VxRail clusters including life-cycle management and the hardware platform. Connectivity to Secure Connect Gateway and Infrastructure Observability is established under the Support tab in VxRail Manager. | |