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Dell APEX AIOps Infrastructure Observability: A Detailed Review
Executive summary APEX AIOps Infrastructure Observability overview Home page Monitor Manage Optimize Reports Cybersecurity Storage System Details Block Object Details File Object Details Storage Group Details (PowerMax/VMAX systems) Node details PowerStore appliance details Quota details Hyperconverged infrastructure systems details Host details Connectrix and PowerSwitch Details Server details Infrastructure Observability administration Data protection details Appendix A: Enabling Infrastructure Observability at the system Converged Systems details Appendix B: APEX AIOps Infrastructure Observability security
Infrastructure Observability Security summary
Infrastructure Observability data in transit to Dell
Infrastructure Observability data at rest
Accessing Infrastructure Observability data
VMware Details Custom Tags Mobile application Appendix C: Data collection frequencies and samples Appendix D: Report Browser metrics

Infrastructure Observability data in transit to Dell

Home > Storage > Data Storage Essentials > DataIQ and CloudIQ > Dell APEX AIOps Infrastructure Observability: A Detailed Review > Infrastructure Observability data in transit to Dell

Infrastructure Observability data in transit to Dell

  • Infrastructure Observability subscribes to notifications from Dell Secure Remote Services, Secure Connect Gateway, and Dell Phone Home services when storage system metadata arrives over those channels. This metadata can include, for example, system logs, system configuration, system capacity, and performance metrics. No customer data is sent, and only data generated by the customer’s systems is sent. Customers control which systems send information over these channels. See the document Secure Connect Gateway Security for more information.

    All data arriving through those channels is protected in transit by industry-standard best practices. Both channels use digital certificates and customer-controlled access policies to establish point-to-point encryption and ensure all data is securely transported to the Dell IT-managed infrastructure. In addition, Secure Connect Gateway provides for dedicated VPN and multifactor authentication. Once the data arrives, Infrastructure Observability stores data relating to those systems which have Observability management enabled in its own Dell IT-managed infrastructure.