The Home page provides a consolidated view of the Dell environment. This page is the highest-level summary of the environment providing users with a roll-up of the key factors to understand the overall health and operation of the IT infrastructure. The tiles on the home page can be reorganized to each user’s preference using the Edit Dashboard button. Users can also select Reset to Default to revert to the default home page layout.

There are three tiles along the top of the Home page (minimized in image of the Home page below, but shown in a following image).

Connectivity to APEX AIOps Observability – Shows the connectivity status for all systems registered in Observability and the Observability Collector. Systems are displayed in the following four categories:

• Install Base Issues: Observability cannot display due to Install Base configuration issues.
• Lost Connection: Systems that have lost connection and are no longer sending data to Observability.
• Not Set Up: Systems that are not set up to send data through Secure Connect Gateway to Observability.
• Connected: Systems that are successfully sending data to Observability.

Selecting each category redirects the user to the Connectivity Page and displays a filtered list of systems and collectors corresponding to that connectivity status.

Contract Expiration – Shows the number of systems with contracts that are:

• Expired
• Expire within a month
• Expire within a quarter

The user can select the number to open a window with the list of systems that meets the expiration criteria. Systems whose contracts have expired will be removed from other standard Observability views.

Collectors – Displays the number of Observability Collectors that have:

• Issues that need to be resolved
• Available Updates

The user can select the number in each category to view a filtered list of collectors from the Collectors view.

System Health – Categorizes all monitored products into three ranges of health scores:

• Poor: 0-70
• Fair: 71-94
• Good: 95-100
• Unknown: List of systems whose health score cannot be calculated. This situation could indicate a connection issue.

Selecting a range’s number along the top of the tile displays the system names and health scores for that range, sorted from low to high. The chart is interactive allowing the user to select a system in the list to display its Top Health Issue in the right pane. This window displays the most impactful issue affecting the health score. Selecting the system name hyperlink directs the user to the Health Score tab of the systems details page. There is also a filter that allows the user to filter this tile on the following product types:

• Storage Systems
• Networking Systems
• HCI Systems
• Data Protection Systems
• Servers

Capacity Approaching Full – Leverages predictive analytics to identify the storage pools, clusters, file systems, appliances, and subscriptions running out of space. The chart is interactive allowing the user to select each object to display a trend line and forecasting chart of the used capacity. The estimated time range until each entity will be full is shown as:

• Imminent (predicted to run out of space within 24 hrs.)
• Full
• Within a week
• Within a month
• Within a quarter

There is a drop-down menu that allows the user to filter the tile based on object type: Appliances, File Systems, Pools, Clusters, or Subscriptions.

The Imminent risk category is supported for APEX Hybrid Cloud Services, APEX Private Cloud Services, Unity XT family, PowerVault, PowerMax/VMAX, PowerStore, PowerScale, and VxRail systems.

Selecting the object name hyperlink directs the user to the Capacity tab on the object details page.

Performance Impacts – Supported for APEX Hybrid Cloud Services, APEX Private Cloud Services, PowerMax/VMAX, PowerStore, PowerFlex, PowerScale, and Unity XT family systems. Utilizes Observability analytics to identify when there are performance impacts on a system due to a possible workload contention. It will also identify the existence of performance anomalies where the current system workload is outside of expected boundaries based on historical workloads. The chart is interactive allowing the user to select an impacted system and see the latency of that system over the last 24 hours in the right pane. Both performance impacts and performance anomalies are highlighted in the chart. Selecting the system name hyperlink directs the user to the Performance tab of the system details page where the user can see more detailed performance information for the system.

Optics Approaching Failure – Uses predictive analytics to provide a list of Connectrix ports with impending optic failures. The measured and predicted Tx power is analyzed and charted along with the working and failure zones. The estimated time to failure is categorized in each of the following timeframes:

• Failed
• Within a week
• Within a month
• Within a quarter

System Alerts – Summarizes the alerts sent to Observability over the last 24 hours across the Critical, Error, and Warning severity levels. Clicking a number opens a list of alerts in the Alerts window filtered by the selected severity level. Clicking the GO TO ALERTS link navigates the user to a filtered list of alerts, across all severity levels, from the last 24 hours.

Cybersecurity Risks – Summarizes the active cybersecurity risks in the environment and notifies the user of ransomware incidents. The overall environment has an assigned risk level. A breakdown of the number of systems per risk level is provided as well as total issues and issues identified in the last 24 hours. Links to the System Risk page and the Cybersecurity Issues page are available.

Entitlement Expiration – This tile summarizes the licenses and entitlements that are expired, will expire within 30 days, and will expire within 90 days. This content supports PowerFlex systems, PowerScale Virtual Edition systems, and systems deployed with DELL APEX Navigator for Multicloud Storage. Clicking any of the categories directs the user to the Entitlements and Licenses page and displays the entitlements in the selected category.

Reclaimable Storage – This tile summarizes PowerStore, PowerMax/VMAX, Unity XT family, SC Series, and PowerVault ME systems that have reclaimable storage. Each system with reclaimable storage shows the total amount of used, reclaimable (of used), and free storage. Reclaimable storage includes block and file-based virtual machines that have been shut down for at least the past week. Selecting the system name hyperlink directs the user to the Capacity tab on the system details page.

Systems Needing Updates – This tile identifies systems that have either Urgent or Recommended system code, firmware, or management software updates available. It shows the system and the type of update. Selecting the “GO TO UPDATES” link opens the System Updates page. This page shows all available code, firmware, and software updates across all systems and includes links to download the updates. Selecting the system name hyperlink directs the user to the Inventory tab on the system details page.

Service Requests

The Service Requests tile provides a summary of escalated, awaiting action, and active service requests. Links allow users to go directly to the system details page in Observability or review and update the service request on the Dell support page.