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The Dell SC Series Observability solution leverages Dell’s SupportAssist for data collection. This must be enabled and configured successfully on each individual Dell SC Series system before users can send data to Observability.
To configure SupportAssist in Unisphere Central for Dell SC Series, open the Data Collector menu and select Monitoring > SupportAssist > Turn On SupportAssist.
To configure SupportAssist in the DSM thick Client, click Storage > Edit Storage Center Settings > SupportAssist tab.
Collect the following information from Unisphere as it will be required to complete the onboarding process in Observability:
Log in to the Observability UI and go to the Admin > Connectivity page. Select the ADD SC SERIES button and step through the wizard which prompts the user for the Serial Number, Service Tag, and Storage Center Version that was previously collected.
For detailed information about onboarding Dell SC Series arrays, see: https://www.dell.com/support/kbdoc/000155957.