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Dell APEX AIOps Infrastructure Observability: A Detailed Review
Executive summary APEX AIOps Infrastructure Observability overview Home page Monitor Manage Optimize Reports Cybersecurity Storage System Details Block Object Details File Object Details Storage Group Details (PowerMax/VMAX systems) Node details PowerStore appliance details Quota details Hyperconverged infrastructure systems details Host details Connectrix and PowerSwitch Details Server details Infrastructure Observability administration Data protection details Appendix A: Enabling Infrastructure Observability at the system Converged Systems details Appendix B: APEX AIOps Infrastructure Observability security
Infrastructure Observability Security summary
Infrastructure Observability data in transit to Dell
Infrastructure Observability data at rest
Accessing Infrastructure Observability data
VMware Details Custom Tags Mobile application Appendix C: Data collection frequencies and samples Appendix D: Report Browser metrics

Accessing Infrastructure Observability data

Home > Storage > Data Storage Essentials > DataIQ and CloudIQ > Dell APEX AIOps Infrastructure Observability: A Detailed Review > Accessing Infrastructure Observability data

Accessing Infrastructure Observability data

  • Infrastructure Observability access requires that each user has a valid Dell support account. Customers use their existing support account to log in to Observability. Authentication is handled by the Dell Single-Sign-On (SSO) infrastructure, and multifactor authentication is enforced.

    Infrastructure Observability leverages information in the user profile stored in Dell Service Center related to company and site mapping for access control. The user profile is created and associated with a valid company profile when the user registers for an account with Dell. 

    Infrastructure Observability provides each customer with an independent secure view of their systems and ensures that they will only be able to see their own data in Observability. Each user can only see those systems in Observability which are part of that user’s site access as per the configuration of that user in Dell Service Center.