CloudIQ: Cloud-based Monitoring for your Dell Technologies IT Environment
Wed, 25 May 2022 19:49:28 -0000
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Introduction
CloudIQ is Dell’s cloud-based AIOps application for monitoring Dell core, edge, and cloud. Born out of the Dell Unity storage product group several years ago, CloudIQ has quickly grown to cover a broad range of Dell Technologies products. With the latest addition of PowerSwitch, CloudIQ now covers Dell’s entire infrastructure portfolio, including compute, networking, CI/HCI, data protection, and storage systems.
According to a survey conducted last year, IT organizations were able to resolve infrastructure issues two to ten times faster and save a day per week on average with CloudIQ.1
Supported Platforms
- Storage: PowerStore, PowerMax, PowerScale, PowerVault, Dell Unity XT, Dell Unity, SC Series, XtremIO, VMAX, and Isilon
- Converged & HyperConverged: VxBlock, VxRail, and PowerFlex
- Networking: PowerSwitch and Connectrix
- Data Protection: PowerProtect DD Series, PowerProtect DD Virtual Edition, and PowerProtect Data Manager
- APEX Data Storage Services
- VMware integration
Figure 1. CloudIQ Supported Platforms
Key Features
CloudIQ has a variety of innovative features based on machine learning and other algorithms that help you reduce risk, plan ahead, and improve productivity. These features include the proactive health score, performance impact and anomaly detection, workload contention identification, capacity forecasting and anomaly detection, cybersecurity monitoring, reclaimable storage identification, and VMware integration.
With custom reporting features, Webhooks, and a REST API, you can integrate data from CloudIQ into ticketing, collaboration, and automation tools and processes that you use in day-to-day IT operations.
Best of all, CloudIQ comes with your standard Dell ProSupport and ProSupport Plus contracts at no extra cost.
Keep an eye out for follow up blogs discussing CloudIQ’s key features in more detail!
Figure 2. CloudIQ Overview Page
Conclusion
With the addition of PowerSwitch support, CloudIQ now gives users the ability to monitor the full range of their Dell Technologies IT infrastructure from a single user interface. And the fact that it is a cloud offering hosted in a secure Dell IT environment means that it is accessible from virtually anywhere. Simply open a web browser, point to https://cloudiq.dell.com, and log in with your Dell support credentials. As a cloud-based application, it also means that you always have access to the latest features because CloudIQ’s agile development process allows for continuous and seamless updates without any effort from you. There is also a mobile app, so you can take it anywhere.
Resources
How do you become more familiar with Dell Technologies and CloudIQ? The Dell Technologies Info Hub site provides expertise that helps to ensure customer success with Dell Technologies platforms. We have CloudIQ demos, white papers, and videos available at the Dell Technologies CloudIQ page. Also, feel free to reference the CloudIQ Overview Whitepaper which provides an in-depth summary of CloudIQ.
[1] Based on a Dell Technologies survey of CloudIQ users conducted May-June 2021. Actual results may vary.
Author: Derek Barboza, Senior Principal Engineering Technologist