Home > Workload Solutions > SAP > Guides > SAP HANA HCI Guides > SAP HANA Deployments on Dell XC Family Systems Using Nutanix AOS and VMware vSphere > iDRAC health check
Before reporting a problem to SAP, check the physical health of the system by using the iDRAC dashboard. The following figure shows an example of an iDRAC health check report:
Ensure that all hardware-related issues are fixed before reporting an SAP HANA problem to SAP support.