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This section describes the checks that you can perform before you report an issue with your SAP HANA XC HCI solution to SAP Support.
As part of the SAP HANA HCI certification requirements, SAP requires a method to detect if an SAP HANA VM is running in a hyperconverged environment. It is important to report to SAP that SAP HANA is running on an SAP-certified Dell EMC XC HCI system because SAP HANA Studio and the SAP HANA Cockpit cannot report the hardware vendor and type when running virtualized solutions.
One method to identify a certified XC node environment is to identify the XC node model names (physical BIOS names). The following model names are valid, certified Dell EMC XC nodes: