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Dell Technologies Online Support provides a single point of support for all vSAN Ready Node hardware issues and vSphere hypervisor and vSAN issues. Service tags for vSAN Ready Nodes with OEM licenses are a single point of support for hardware, ESXi, and vSAN issues.
To contact Dell Technologies for sales, technical support, or customer service issues:
A support page listing the various support categories is displayed.
A support page is displayed that lists the various support categories.
Contact details are provided for calling, chatting with, or emailing the Dell Technologies Global Technical Support team.
For information about how to collect ESXi logs for support, see the VMware Knowledge Base article Collecting diagnostic information for ESX/ESXi hosts and vCenter Server using the vSphere Web Client (2032892).
Dell Technologies also provides several telephone-based support and service options. If you do not have an active Internet connection, look for support contact information in your purchase invoice, packing slip, bill, or Dell Technologies product catalog.
Note: Availability varies by country or region and product. Some services may not be available in your area.