Home > AI Solutions > Artificial Intelligence > White Papers > DELLQUINN: A Machine Learning-Based, Resource Capacity Optimization Solution > Leveraging historical insights
Historical dispatch data analysis yields fruitful insights on the average duration of each type of dispatch across countries, including the following:
This skilled or unskilled tag is useful in generating training recommendations for FSEs across LOBs and enhancing readiness of FSEs. The metric has been ingested into the ML resource optimization framework of the solution.