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In SRM, an event refers to a raw occurrence of any sort that is received or generated in any way. An alert is an occurrence that is normalized into SRM and has a valid alert definition in the alerting module front end. The alert definitions add the information to the events database, making the alert available in the alerting reports.
Specialized alert definitions are provided for notifications, such as adding messages to logs, sending SNMP traps to a fault management system, sending email notifications, or creating or closing incidents in the ITSM application.
Only the alerts that are written to the SRM events database appear in the SRM alerting reports and are candidates to be sent as notifications to external systems.