Home > Storage > Data Storage Essentials > DataIQ and CloudIQ > Dell APEX AIOps Infrastructure Observability: A Detailed Review > Infrastructure Observability data at rest
Infrastructure Observability data is stored on Dell infrastructure, which is highly available, fault tolerant, and provides a 4-hour Disaster Recovery SLA. Dell’s Global Security Organization (GSO), led by a Chief Information Security Officer, is responsible for security and protection of Dell’s information technology infrastructure. This is accomplished using establishment of governing security policies and procedures, and enforcement of Information Security control. This includes measures such as multilayered firewalls, intrusion detection systems, industry-leading anti-virus, and malware protection.
The Dell cybersecurity team is involved in running continuous vulnerability scans on the application and underlying environment. Any required remediation is handled through an ongoing vulnerability remediation program such as software upgrades, patches, or configuration changes.
All data sent to Infrastructure Observability is stored on infrastructure hosted in the Dell data center. The Information Security Policy ensures that all Dell information and resources are properly protected, information owners must ensure all resources are accounted for, and each resource has a designated custodian. All infrastructure is in the core network behind corporate firewalls, and is not exposed to external direct access. No individual direct login to the database server and database is allowed, expect for members of the System Administrator and Database Administrator teams. Database application accounts are managed using standard database password authentication.
Dell has implemented an industry best practice Change Management process to ensure that Dell production line assets are stable, controlled, and protected. Change Management provides the policies, procedures, and tools needed to govern these changes, to ensure that they undergo the appropriate reviews, approvals, and are communicated to users.