Home > Advanced Topics > DevOps and Automation > Automation and ITOps > White Papers > Dell SRM: Automating Incident Management in ServiceNow > Alerting concept
The SRM alerting module provides a consolidated and customizable view of all alerts. These alerts regard infrastructure health and availability, storage capacity threshold crossings for all storage types and assets, and compliance to service-level agreements.
Alerts are available in the global alerting reports and in the device-specific Report Library.
Every SolutionPack comes with appropriate normalization of alerts that are collected from its respective devices. The following figure shows some of the alert definitions in the SRM Admin UI.